Terms & Conditions

Welcome to Manjula’s Choice. By accessing or using our website and purchasing our products, you agree to the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. General Information

Manjula’s Choice is an online saree brand offering sarees and related fashion products through our website. We reserve the right to update, modify, or change these Terms & Conditions at any time without prior notice.

Any changes will become effective once they are published on this page. We recommend checking this page periodically for updates.

2. Product Information

We make every effort to display our products as accurately as possible, including product images, colours, fabrics, patterns, and descriptions.

However, slight variations may occur due to:

Different screen and display settings.
Photography and lighting conditions.
The natural characteristics of fabrics.
Minor variations in print placement, texture, or colour.

Such minor variations may not be considered defects.

We recommend reading the complete product description and specifications before placing your order.

3. Product Availability

All products are subject to availability.

If a product becomes unavailable after an order has been placed, we will inform you and may provide an appropriate alternative or refund, as applicable.

We reserve the right to discontinue any product or modify product availability at any time.

4. Pricing

All product prices displayed on our website are subject to change without prior notice.

We make reasonable efforts to ensure that pricing information is accurate. In the event of an accidental pricing or listing error, Manjula’s Choice reserves the right to correct the error and, where necessary, cancel the affected order with appropriate communication to the customer.

5. Orders

When you place an order on our website, you are making a request to purchase the selected product.

After placing an order, you may receive an order confirmation through the contact information provided during checkout.

We reserve the right to cancel or decline an order in certain circumstances, including product unavailability, incorrect pricing or product information, suspected fraudulent activity, or other operational reasons.

6. Customer Information

Customers are responsible for providing accurate information while placing an order.

This includes:

Full name
Complete delivery address
Mobile number
Email address
Payment information, where applicable

Manjula’s Choice will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

7. Payment

We may offer different payment methods through our website, including online payment methods and other payment options displayed during checkout.

All online payments are processed through the applicable payment service providers.

Customers must provide accurate information necessary to complete the payment and order process.

8. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated time shown on the website or communicated during the ordering process.

Delivery times may vary depending on:

Delivery location
Courier service
Weather conditions
Public holidays
Festivals and peak shopping periods
Unforeseen logistical circumstances

Once an order has been handed over to the courier, delivery timelines may be affected by circumstances outside our direct control.

9. Return & Exchange

Manjula’s Choice accepts eligible return requests within 5 days from the date of delivery.

Returns and exchanges are subject to our Return & Refund Policy. Products must meet the applicable eligibility and condition requirements.

For damaged, defective, incorrect, or other eligible product issues, customers should contact us within the specified return period.

Please do not send a product back without contacting our customer support team first.

10. Refunds

Eligible refunds will be processed after the returned product has been received and verified.

Manjula’s Choice aims to initiate eligible refunds within 1 day of receiving the returned product.

The time required for the refund to reflect in the customer's account may vary depending on the payment method, bank, or payment service provider.

11. Website Content

All content available on the Manjula’s Choice website, including:

Product photographs
Product descriptions
Brand content
Logos
Graphics
Text
Website design
Videos
Other visual materials

is intended for use on our website and may be protected by applicable intellectual property laws.

You may not reproduce, copy, distribute, modify, publish, or commercially use our website content without prior written permission.

12. Intellectual Property

The Manjula’s Choice name, logo, branding, website content, product photographs, designs, graphics, and other original materials are the property of Manjula’s Choice or their respective owners.

Unauthorized use of our intellectual property is not permitted.

13. Website Usage

You agree to use our website only for lawful purposes.

You must not:

Attempt to interfere with the operation of the website.
Use the website for fraudulent activities.
Attempt to gain unauthorized access to our systems.
Upload harmful or malicious content.
Misuse website information or services.
Use our content for unauthorized commercial purposes.

We reserve the right to restrict or terminate access to the website where misuse is identified.

14. Third-Party Services

Our website may use third-party services such as payment gateways, courier partners, analytics services, social media platforms, or other service providers.

These third-party services may have their own terms, conditions, and privacy policies. Manjula’s Choice is not responsible for the independent policies or practices of third-party service providers.

15. Links to Other Websites

Our website may contain links to third-party websites or services.

These links may be provided for customer convenience. Manjula’s Choice does not control and is not responsible for the content, availability, security, or policies of external websites.

16. Limitation of Liability

Manjula’s Choice makes reasonable efforts to maintain accurate product information and a reliable shopping experience.

However, we shall not be responsible for circumstances beyond our reasonable control, including courier delays, technical problems, payment gateway failures, internet interruptions, natural events, or other unforeseen circumstances.

17. Changes to Products and Services

Manjula’s Choice reserves the right to modify, update, suspend, or discontinue any product, service, website feature, price, content, or offer at any time.

Such changes may be made without prior notice where appropriate.

18. Privacy

Your use of our website is also subject to our Privacy Policy. We may collect and use customer information as necessary to process orders, provide customer support, improve our services, and operate our website.

Please refer to our Privacy Policy for more information about how customer information is handled.

19. Communication

By placing an order or contacting Manjula’s Choice, you may receive communications related to your order, delivery, payment, return, exchange, or customer support.

Where applicable and permitted, you may also receive promotional communications based on your preferences.

20. Governing Law

These Terms & Conditions shall be governed by the applicable laws of India.

Any disputes relating to the use of the website, products, or services shall be subject to the applicable jurisdiction of the relevant courts in India.